Most Dallas moving complaints fall into the same handful of categories: phantom fees on move day, late arrivals, broken items, the truck never showing. All of them are preventable if you ask the right six questions before you sign.
1. Will you give me a flat written quote?
If the answer is 'we bill hourly,' you're at risk of paying for slow crews. Ask for a flat written quote based on an in-home or video walk-through. That's the number we lock at IOND.
2. Is the crew that loads also the crew that unloads?
On long-distance moves especially, brokers sub the second leg to a different company. Inventory transfer is where items get lost and damaged. Same crew start-to-finish is the right answer.